Patient information
Patient Information
What to read before and during treatment: how it works, safety information, consents, policies and your rights.
- Website Terms of Use
The rules for using wellpeps.com: informational site, no medical advice, individual arbitration.
- Privacy Policy
What the site collects, why, who receives it and how to exercise privacy rights.
- Consumer Health Data Privacy Policy
Stand-alone policy for health-related data outside HIPAA (required in Washington and Nevada).
- Cookie and Tracking Technologies Notice
What the site stores and loads, and the consent-first rule for any analytics or advertising.
- Notice of Privacy Practices
The HIPAA notice of how medical information is used and disclosed, and the patient’s rights.
- Accessibility Statement
The commitment to accessibility and how to get help.
- Medical Disclaimer and Site-Wide Disclosures
The approved disclosure copy blocks: medical disclaimer, compounded-medication statement, prescription-required lines.
- Shipping and Delivery Policy
How medications ship, delivery timing, delays and what to do about a problem.
- Refund, Cancellation and Auto-Renewal Policy
How plans renew, how to cancel, and when a refund is due.
- AI Use Disclosure
What the site assistant is, what it can and cannot do, and what is done with chats.
- How WellPeps Works and Our Financial Relationships
Who does what (WellPeps, the medical practice, the pharmacy) and who is paid for what.
- GLP-1 Medication Safety Information
Important safety information for GLP-1 weight-management medications.
- Sexual Health Medication Safety Information
Important safety information for sexual-health medications.
- Hair Loss Medication Safety Information
Important safety information for hair-loss medications.
- Healthy Aging and Vitality Medication Safety Information
Important safety information for healthy-aging and vitality products.
- Patient Terms of Service and Payment Agreement
The contract for patients: services, payment, auto-renewal consent and disputes.
- Informed Consent to Telehealth Services and Treatment
Informed consent to receive care by telehealth.
- What Compounded Medications Mean
What compounded means, that it is not FDA-approved, and the patient’s consent.